Last Modified: July 2026
Introduction
Caissa Realty is a licensed real estate brokerage with offices in Miami and Orlando, Florida. We are committed to protecting the privacy of everyone who visits our website or uses our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.
By accessing or using www.caissarealty.com ("Website") or any of our real estate services (collectively, the "Services"), you agree to the practices described in this policy. If you do not agree, please do not use our Services.
This policy applies to:
Visitors to our Website
Current, former, and prospective buyers, sellers, renters, and investors
Individuals who contact us through our forms, email, or phone
Individuals who subscribe to our newsletter or marketing communications
This policy does not apply to information collected offline or through third-party websites linked from our site.
Children Under the Age of 13
Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not submit any information through our Website. If we learn that we have inadvertently collected personal information from a child under 13, we will delete it immediately. If you believe we may have such information, please contact us at info@caissarealty.com.
Information We Collect and How We Collect It
We collect information in three ways: directly from you, automatically through your use of our Website, and from third-party sources.
Information you provide directly to us:
When you fill out a contact form, request a property valuation, subscribe to our newsletter, or communicate with one of our agents, you may provide us with:
Your name, email address, and phone number
Your area of interest in Florida (Miami, Orlando, or surrounding areas)
Your budget and type of property you are looking for
Information about your property if you are considering selling or renting
Any messages or questions you send us
Information we collect automatically:
When you visit our Website, we automatically collect certain technical data, including:
IP address
Browser type and version
Device type and operating system
Pages visited and time spent on each page
Referring website
Date and time of access
This information helps us understand how our Website is used and allows us to improve your experience.
Tracking Technologies
We use the following technologies to collect information automatically:
Cookies: Small text files stored on your device that help our Website function properly and allow us to recognize returning visitors. You can set your browser to refuse cookies, but some parts of our Website may not work as intended if you do.
Web Beacons: Small electronic files embedded in our web pages and emails that allow us to track page visits and email open rates.
Google Analytics: We use Google Analytics to analyze Website traffic and user behavior in aggregate. You can opt out of Google Analytics tracking at www.google.com/analytics.
Information from third-party sources:
We may also receive information about you from:
Public property databases, including ownership and tax records maintained by Florida county agencies
Referral partners and affiliated real estate professionals
Social media platforms, if you contact or interact with us through those channels
How We Use Your Information
We use the information we collect to:
Respond to your real estate inquiries and connect you with the right Caissa agent
Advise you on available properties for purchase, sale, or rental in Miami and Orlando
Coordinate property visits, valuations, and transaction management
Guide you through the buying, selling, or rental process from start to finish
Send you relevant Florida real estate market updates and new listings — only if you have authorized us to do so
Deliver our newsletter if you have subscribed
Improve our Website and the quality of our services
Measure the effectiveness of our marketing campaigns
Comply with our legal and regulatory obligations as a licensed Florida real estate brokerage
Prevent fraud and protect the security of our Services
We will never use your information for purposes unrelated to your real estate needs or share it with third parties for their own marketing purposes.
How We Share Your Information
We only share your information when it is necessary to serve you properly or when required by law:
Real estate professionals: We may share necessary information with professionals involved in your transaction, including mortgage lenders, real estate attorneys, title companies, property inspectors, and other licensed agents — always with your knowledge and consent.
Technology service providers: We work with trusted third-party platforms that help us operate our Website and manage our communications, including our email marketing system, CRM, and analytics tools. These providers have limited access to your information solely to perform services on our behalf and are contractually required to protect it.
Legal authorities: We may disclose your information when required by any applicable law, court order, or government or regulatory request in the State of Florida or the United States.
Protection of rights and safety: We may share information when we believe in good faith that it is necessary to protect the rights, property, or safety of Caissa Realty, our clients, or the general public, including for fraud prevention purposes.
Business transfers: In the event of a merger, acquisition, restructuring, or sale of Caissa Realty assets, your personal information may be part of that transition. We will notify you before your information is transferred and becomes subject to a different privacy policy.
With your consent: For any other purpose, only with your explicit authorization.
We do not sell your personal information. Ever.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Accessing and Correcting Your Information
You have the right to access, correct, or request deletion of your personal information at any time. To do so, please contact us at info@caissarealty.com. We will respond to your request within 30 days.
Please note that we may not be able to delete certain information if it is required to fulfill a legal obligation or to complete a real estate transaction you are involved in.
Your Privacy Rights as a Florida Resident
As a Florida-based company, we comply with all applicable Florida privacy laws. Florida residents have the right to:
Know what personal information we collect about them
Request access to their personal information
Request correction of inaccurate information
Request deletion of their personal information, subject to legal limitations
Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@caissarealty.com.
Third-Party Websites
Our Website may contain links to third-party platforms, including MLS listing portals. This Privacy Policy does not apply to those sites. We do not own, operate, or control third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of any external website you visit before providing any personal information.
Data Security
We implement reasonable technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure, including:
Encrypted connections via HTTPS protocols
Restricted access to personal information limited to authorized Caissa personnel
Secure CRM and data management systems
Periodic review of our security practices
Please be aware that no method of transmitting information over the internet or storing it electronically is completely secure. While we do our best to protect your data, we cannot guarantee its absolute security. If you have concerns about the security of your information, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy:
Contact and inquiry information is retained for the duration of our business relationship and for up to 5 years after its conclusion
Information required for legal, tax, or regulatory compliance is retained for the periods established by applicable law
When your information is no longer needed, we will securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will notify you by posting the updated policy on our Website with a new revision date. Your continued use of our Services after any changes constitutes your acceptance of the revised policy. We recommend reviewing this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@caissarealty.com
Phone Number: +1 (407) 219-4635
Location: 13538 Village Park Dr Ste 205, Orlando, FL 32837
Website: www.caissarealty.com